HAVE QUESTIONS? WE HAVE ANSWERS.
Delve into our Frequently Asked Questions to find out more about Rooted Vines tea, our mission, and how you can make the most of your tea journey with us. If you can’t find what you’re looking for, feel free to reach out, we’re here to help you steep in satisfaction.
COMPANY
HOLISTIC TEA HAVEN
What is Rooted Vines?
Rooted Vines is a holistic tea haven committed to guiding individuals on a journey of inner wholeness. We offer handcrafted teas with a focus on well-being and mindful living.
What is the mission of Rooted Vines?
At Rooted Vines, our mission is to provide a premium tea experience that harmonizes flavor, well-being, and sustainability. We aim to cultivate a community that appreciates the art of tea while prioritizing ethical sourcing and environmental responsibility.
Does Rooted Vines offer wholesale options?
Yes, we do. For information on wholesale partnerships, please reach out to our Business Inquiries team through the contact form on our Wholesale Page. We’re eager to explore collaborations that align with our values and standards.
How can I become a Rooted Vines affiliate?
We welcome tea enthusiasts and influencers to join our affiliate program. Visit our Affiliate Page to learn more about the program benefits and how to apply. Let’s spread the joy of Rooted Vines together!
Is Rooted Vines involved in any sustainability initiatives?
Rooted Vines is committed to sustainable practices. From eco-friendly packaging to ethical sourcing, we strive to reduce our environmental impact. Learn more about our sustainability efforts on our Sustainability Page.
TEA
YOUR BOTANICAL SANCTUARY
How are Rooted Vines teas crafted?
Our teas are carefully crafted using high-quality, all-natural ingredients. Each blend is thoughtfully curated to provide a unique and enriching experience.
What makes Rooted Vines teas unique?
Rooted Vines teas are crafted with a focus on holistic well-being. Our blends go beyond traditional flavors, incorporating carefully chosen ingredients to support mental, emotional, and physical health.
Are Rooted Vines teas organic?
Yes, we prioritize using organic and all-natural ingredients in our teas. We are committed to providing teas that are not only flavorful but also free from harmful chemicals.
Are Rooted Vines teas suitable for all dietary preferences?
Many of our teas are naturally caffeine-free or can be enjoyed with alternative milk options. Check the product descriptions for details on each tea’s characteristics.
How do I prepare Rooted Vines teas?
Each tea comes with recommended brewing instructions on the packaging. Additionally, explore our Tea Rituals section for guidance on creating a mindful tea experience.
How do I create a tea ritual with Rooted Vines teas?
Explore our blog and online resources for detailed guides on creating meaningful tea rituals. We also offer a comprehensive course on “Holistic Tea Rituals for Inner Wholeness” to guide you through the process.
What is the best way to store Rooted Vines teas?
To preserve the freshness and flavors of our teas, store them in a cool, dark place away from direct sunlight and strong odors. Use airtight containers to maintain optimal quality.
Where do you source your tea ingredients?
We carefully select high-quality tea leaves and herbs from trusted sources worldwide to ensure the finest flavors and wellness benefits.
Do your teas contain artificial flavors or additives?
No, our teas are free from artificial flavors and additives. We believe in providing a pure and natural tea experience.
Are there allergens in Rooted Vines teas?
While we strive to provide allergen information, individuals with specific allergies should review the ingredients listed on each tea product.
Are Rooted Vines Teas ethically sourced?
Absolutely. We are committed to sourcing our tea ingredients responsibly, ensuring fair practices for growers and contributing to sustainable agricultural practices. Rooted Vines is a brand that cares deeply about the journey from leaf to cup.
CAFFEINE
UNVEILING THE BUZZ
Is all Rooted Vines tea caffeine-free?
No, not all our teas are caffeine-free. We have a diverse range, some with caffeine for a gentle boost, and others caffeine-free for a calming experience. Check each product description for details.
Which teas are caffeine-free?
Our caffeine-free options include herbal blends like Chamomile Harmony, Georgia Peace, and Dream Tea. Explore our collection to find your perfect cup.
How much caffeine is in your caffeinated teas?
Caffeine levels vary, but we offer options for every preference. Teas like Mint Burst and Sabah Moringa provide a natural lift without the jitters.
Can I enjoy Rooted Vines teas in the evening?
Absolutely! Our caffeine-free teas, such as Dream Tea and Chamomile Harmony, make delightful evening companions, promoting relaxation and restful sleep.
Do you have decaffeinated tea options?
Currently, we don’t offer decaffeinated teas. However, our caffeine-free blends provide a delightful experience without the buzz.
Can pregnant or breastfeeding individuals enjoy Rooted Vines teas?
For specific concerns, it’s advisable to consult with your healthcare provider. Some herbal teas are generally considered safe, but individual circumstances may vary.
Is there an option for a caffeine sampler?
Yes! Explore our variety packs to experience both caffeinated and caffeine-free teas, finding your perfect balance.
The Art of Steeping
WHERE EVERY SIP TELLS A STORY
How long should I steep my tea?
Our teas vary, but a general guideline is 3-5 minutes. Experiment to find your perfect balance.
Can I reuse tea leaves?
For some teas, absolutely! Get a second steeping with a slightly longer brew time.
Should I use a tea infuser or a teapot?
Both work! For loose leaves, use an infuser or teapot, while tea bags are perfect for a quick and convenient brew.
What’s the best water temperature?
It depends on the tea. Generally, black and herbal teas prefer near-boiling water, while green and white teas enjoy slightly cooler temperatures.
How much tea should I use per cup?
About 1 teaspoon for most teas, but it’s all about personal preference. Adjust to your desired strength.
Can I sweeten my tea?
Absolutely! Customize your tea experience with honey, sugar, or your preferred sweetener.
What’s the secret to iced tea?
Brew your tea double strength, pour it over ice, and garnish as you like. Refreshment in every sip!
Can I blend different teas together?
Get creative! Blending teas can lead to unique and delightful flavor combinations. Experiment and find your signature blend.
ORDERS
FROM OUR HANDS TO YOUR CUP
How can I place an order with Rooted Vines?
Ordering is a breeze! Simply explore our online shop, select your favorite teas, and proceed to checkout. Follow the prompts to fill in your details, and voilà, your tea journey begins.
Can I purchase Rooted Vines teas in physical stores?
Currently, Rooted Vines Teas are exclusively available through our online platform. This allows us to maintain a direct connection with our customers and offer a seamless tea-buying experience.
Do you offer international shipping?
At the moment, we primarily ship within the United States. For international tea enthusiasts, we’re actively exploring options to share the goodness worldwide.
Can I return or exchange a tea if I’m not satisfied?
We want you to be delighted with your Rooted Vines tea experience. If you are not satisfied, please contact our customer support, and we’ll work with you to find a solution.
How can I get in touch with customer support?
We’re here to assist you! Fill out our contact form, and our customer support team will get back to you between 9 am - 5 pm, Monday to Friday. Your tea journey matters to us!
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Your smooth checkout experience is our priority.
How can I track my order?
Once your order is on its tea-filled adventure, you’ll receive a tracking number via email. Keep an eye on your inbox for updates on your Rooted Vines package.
Can I modify or cancel my order after placing it?
Once the tea leaves start dancing, orders move swiftly. Therefore, modifications or cancellations may not be possible. Please review your order carefully before finalizing.
What if my tea arrives damaged or I receive the wrong item?
Our apologies for any tea-related mishaps! Contact our delightful customer support team with your order details here, and we’ll ensure your tea experience is swiftly corrected.
Are there any special promotions or discounts for larger orders?
Absolutely! Keep an eye on our website and subscribe to our newsletter for the latest promotions and discounts. We love sharing the joy of tea in abundance.
RETURNS
YOUR TEA HAPPINESS IS OUR PRIORITY
Is there a time limit for returns and exchanges?
We accept returns and exchanges within 14 days of the purchase date.
What items are eligible for return or exchange?
Unopened tea packages are eligible for return or exchange.
How do I initiate a return or exchange?
Simply contact our customer support team with your order details, and we’ll guide you through the process.
Are there any conditions or requirements for returns?
To be eligible for a return or exchange, the tea package must be unopened and in its original packaging.
What happens after I submit a return or exchange request?
Once we receive your request and confirm eligibility, we’ll guide you on the next steps for processing.
COMMUNITY
BREW, CONNECT, THRIVE
Is Rooted Vines involved in any community events?
Rooted Vines is dedicated to fostering a sense of community. Stay updated on our Events page for information on virtual workshops, mindful meditations, and more.
How can I get involved in Rooted Vines’ community events?
Stay tuned to our events page and social media channels for announcements about virtual and in-person events. We encourage you to participate and connect with our community on this holistic journey.
Can I find content related to holistic living on Rooted Vines?
Absolutely! Explore our Blog for articles, insights, and tips on holistic living, mindfulness, and the connection between tea and well-being.
How do I stay informed about Rooted Vines updates and new releases?
Subscribe to our newsletter for the latest updates on new tea releases, events, and exclusive offers. Follow us on social media platforms for a glimpse into our holistic journey.