Shipping policy

Shipping & Local Pickup

Every Rooted Vines order is thoughtfully prepared with care before it begins its journey to you. Whether your tea is traveling across the country or just across town, we want it to arrive ready to become part of your daily ritual.

Processing Time

Orders are typically prepared and shipped within 1–3 business days. During new product launches, holidays, or special events, processing times may be slightly longer.

Shipping

Shipping rates are calculated at checkout based on your location and the shipping method you choose. Once your order ships, you'll receive a tracking number by email.

Local Home Delivery

If you're located in ZIP codes 30214 or 30215, we offer local home delivery for a small additional fee.

Free Local Pickup

Prefer to pick up your order?

You're welcome to pick up your order at:

240 Glynn Street
Fayetteville, GA 30214

We'll notify you as soon as your order is ready for pickup.

Questions?

If you have any questions about shipping, delivery, or your order, we're always happy to help. Simply reach out through our Contact page, and we'll be glad to assist you.